We are new to Nevada, and needed a knife sharpening business. I went searching online, and Knife Guy popped up-sounded perfectly logical to me! The website took me to the location, which was a residence, and the drop box is right on the porch. What impressed me were the details. The blank forms with pens to fill out your order details and name/number. I received a call shortly after I had returned home saying they would be ready in 30 minutes. The last place I took my knives (out of State) I basically kissed them good bye and hoped I would be able to use them again inside of a week. After picking up the knives from the Knife Guy, I see them carefully wrapped, with very nice paperboard protectors on each one. There was a magnet for my fridge, a sticker, a helpful tips guide for the care of our knives, etc.. The knives are sharp-oh, and the bandaid! He tucks a bandaid with his logo on it just in case 😂 please boost this business, he does a great job.